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Radiology Muskegon PC is an independent medical group affiliated with Mercy Health Partners Muskegon providing outpatient and inpatient medical imaging services throughout the lakeshore and surrounding communities of West Michigan. We offer a vast array of diagnostic medical imaging services in addition to diagnostic and therapeutic imaging-guided interventional services. Most of our radiologists are fellowship-trained subspecializing in specific body systems to provide expert interpretation of advanced imaging exams. We provide imaging consultation and welcome collaboration with physicians requesting imaging services to ensure the most appropriate imaging exam is performed. We customize imaging exams to aid in the diagnostic process and help guide patient treatment.

If the provided information and resource links do not answer your question, please contact us and let us help YOU today!

Affiliated Imaging Facilities

In collaboration with Mercy Health Partners Muskegon, Radiology Muskegon provides diagnostic medical imaging services, in addition to diagnostic and therapeutic interventional services, at multiple locations throughout West Michigan providing your patients greater accessibility to advanced medical imaging. Please click on the appropriate link below for more information regarding site-specific imaging services, hours of operation and contact information.

Contacting A Radiologist

At Radiology Muskegon, our physicians and support staff are available to assist you in the accurate diagnosis and most effective treatment of your patients through medical imaging interpretation, consultation, image review and interventional procedural services. Direct communication between the referring clinician and radiologist has been proven to improve patient care and outcomes while reducing unnecessary medical imaging and radiation exposure. Let us help you chose or design the most appropriate and cost effective medical imaging test for your patients. Contact us today!

Our radiologists are available on-site at the hospital and outpatient clinic locations from 7:30am-5:00pm (Monday through Friday) and on-site at the Muskegon-based hospitals from 8:00am-5:00pm Saturday and Sunday. An on-call after hours radiologist is available on-site at a Muskegon-based hospital from 1:00pm-9:00pm daily (Monday through Friday) and is also available off-site 24 hours a day 7 days a week. The on-call radiologist can be contacted by either pager, phone or the Mercy Health Doc Halo cellular phone app allowing secure provider to provider communication. For your convenience, you can contact our support staff or radiologists at the following locations:

Mercy Health Mercy Hospital Campus Imaging Department

  • Imaging Registration: (231) 672-8562
  • File Room: (231) 672-3955

Mercy Health Lakeshore Hospital Campus Imaging Department

  • Imaging Registration: (231) 861-3007

Mercy Health Health Pavilion

  • Imaging Registration: (231) 672-4075

Mercy Health Lakes Village Comprehensive Breast Center

  • Imaging Registration: (231) 727-7966 or (231) 727-7926

Scheduling An Exam

Basic imaging services such as x-ray, bone densitometry and routine screening mammography do not require an appointment and can be performed at our outpatient imaging facilities with a physician order. More advanced medical imaging services and interventional procedures require a formal request from the referring physician to initiate the process of scheduling an exam for a patient. A request for an imaging exam can be submitted in writing, by fax, verbally over the phone or most often electronically through a secure website. After a formal request for service is received by the imaging facility, the request is reviewed by the radiology department to determine the appropriateness of the request. If the request for an outpatient imaging service is approved and protocol criteria are met, the patient will be contacted directly by the imaging facility, radiology staff or centralized scheduling at Mercy Health Partners to arrange a specific date and time for the exam to be performed. If the request of an inpatient imaging service is approved and criteria are met, the exam or procedure is typically given priority and performed as soon as possible. If the request for an imaging exam or interventional procedure is deemed inappropriate for the patient-specific disease condition, the reviewing radiology personnel will usually provide feedback or recommend an alternate exam or procedure.

If your patient requires a scheduled appointment for an advanced imaging service or interventional procedure, it is our goal to minimize the delay until the exam or procedure can be performed. Most advanced imaging services such as ultrasound, CT, MRI, nuclear medicine and interventional procedures can usually be scheduled within 1 week or less.

Helpful Resources

At Radiology Muskegon, our radiologists participate in ongoing process improvement through continuing medical education and by regularly reviewing radiology-related materials. The list of resources provided below are an excellent source of radiology-related information and educational materials for radiologists, referring clinicians, medical students, support staff, and patients.

Radiology Info for Patients

American College of Radiology

American Osteopathic College of Radiology

Radiology Educational Articles

Radiological Society of North America

Learning Radiology

Image Wisely Initiative: Radiation Safety for Adults

Image Gently Initiative: Radiation Safety for Pediatrics

Estimated Cost for Radiology Exams

Medicare Payment for Radiology Services

Financial Assistance Paying for Radiology Services

Mercy Health Partners Patient Portal

Patient Preparation

Prior to a scheduled imaging exam or interventional procedure, patients may be required to prepare for the exam or procedure. The necessary preparation depends on the type of exam or procedure performed. To avoid potential delay or cancellation of an imaging exam or interventional procedure, patients should be notified of the preparation required in advance of the service. After formal request and approval of a radiology service, the patient may be contacted directly by centralized scheduling or our radiology staff to notify them of the required preparation for the exam. When you discuss the need for a medical imaging service or interventional procedure with your patient, you may be asked “What do I need to do for the exam?”.

 

In an effort to assist you, we have included a comprehensive listing of our services with each link providing a detailed description of the service and additional exam-specific information that may be helpful for you and your patients.

RadiologyInfo.org is an excellent online resource designed to provide physicians and patients information about the preparation required for a specific imaging exam or interventional procedure.

If you require additional  information, you can contact our radiology support staff or radiologist directly to further assist you.

Image Sharing

After a radiology exam is performed, the images are saved for future review and can be archived in many different ways. Most current radiology exams are digital and saved electronically into a computer networking system at the imaging facility and subsequently electronically transferred to an off-site image “warehouse” for future retrieval. For medical images, this service is known as the Picture Archiving and Communication System (PACS). Hard physical copies of X-rays are usually stored in image file rooms at the imaging facility and can be obtained by the patient.

Under the Health Insurance Portability and Accountability Act (HIPAA), patients have the right to view and obtain their medical imaging studies. The creation of electronic health records (EHR) has enabled patients to access their health care records online, including medical images and radiology reports. Patients that have had medical imaging performed in a Mercy Health Muskegon imaging facility can access their medical images and radiology reports through the Mercy Health Patient Portal. Having online access to electronic health records enables patients to be directly involved in their health care and decision making. Patients also have the ability to share medical information and medical imaging with other medical providers improving patient-physician communication.

The importance of obtaining and sharing your medical images

It is helpful to have a portable copy or online access to your medical images and radiology reports available for physician appointments. Access to this information improves patient-physician communication and patient care by reducing unnecessary imaging and potentially decreasing the time to accurate diagnosis and effective treatment. Additional reasons patients may want to keep or share their medical images include:

  • Seeking care from a specialist physician
  • Relocating and receiving care at a different facility
  • Patient is unable to provide an accurate medical history during a medical emergency
  • Monitoring the progress of treatment(s) of a specific disease condition through imaging
  • Decrease unnecessary imaging
  • Patients can be directly involved in future health care decision making
  • To keep a personal record of medical imaging exams received by a patient

Obtaining medical images and radiology reports

After a radiology exam is performed, the images are saved and transferred electronically onto a computer usually at the facility where the imaging exam was performed. By law, patients have the right to review, copy and share their medical information including medical images and radiology reports. Patients may request a copy of their past or current medical images and must sign a medical records release form. The medical image copies are usually transferred onto a CD which can be viewed on most newer computers. Other storage formats for image copies include an electronic storage device such as a USB compatible flash drive, electronic transfer to an online data storage site (cloud services) or occasionally a physical hard print copy of an X-ray.

Radiology reports containing the results of the imaging exam are usually available in 1-2 business days. Typically these reports can be viewed by physicians as part of a patient’s electronic medical record (EMR) through a private secure online website. Patients have access to radiology reports, if performed at a Mercy Health Muskegon imaging facility, through the Mercy Health Patient Portal. Physicians and patients can also request a mailed or faxed copy of a radiology report by contacting the support staff at the imaging facility.

RSNA Image Share

A FREE online service provided by the Radiological Society of North America (RSNA) allows patients to transfer, store and access their medical images through an online personal health record (PHR). Visit the RSNA Image Share website here to set up an online PHR today. For more information, contact helpdesk@imsharing.org or call 855-IM-467-4274.

Sharing medical images and radiology reports

The CD or other portable electronic storage device containing medical images usually have built-in programs to make the storage device compatible with most computers so the the medical images can be viewed on nearly all newer computers. These storage devices can also be used to transfer copies of medical images obtained at imaging facilities not affiliated with Mercy Health Muskegon onto the computers, or PACS, at a Mercy Health Muskegon imaging facility. This allows a radiologist to compare radiology exams performed at many different facilities enabling the radiologist to more accurately diagnose a disease condition.

Patients can also create a personal health record (PHR) which is a collection of healthcare-related information that is collected, updated and stored by the patient in a secure location. This information may include past medical history, current disease conditions, medications, allergies, surgical history, medical images and radiology reports. Having access to this important healthcare-related information allows patients to more effectively communicate with medical personnel providing health care.

Radiation Safety

Radiologists and their support staff , in collaboration with a radiation physicist, at imaging facilities are required to continually monitor, record and review radiation doses received by the patients and staff performing the radiology service. The purpose of radiation dose monitoring is to ensure that the lowest achievable radiation dose is received by the patient and performing staff without compromising imaging quality necessary to accurately diagnose the patient. It has been established through medical research that radiation received during medical imaging exams and during diagnostic and therapeutic interventional procedures can have detrimental health implications in large enough doses.

Dose reduction techniques utilized at our imaging facilities are frequently reviewed to ensure that our patients receive radiations doses below the national standard allowable dose for a particular exam. It is mandatory that all imaging exams and interventional procedures using ionizing radiation to create images contain a listing of the total radiation utilized and the calculated radiation dose absorbed by the patient during the exam. These data are recorded and are part of a patient’s permanent medical record. As a result, a cumulative lifetime radiation dose for a patient could be calculated.

We comply with established regulatory guidelines for safely imaging adults, Image Wisely® (www.imagewisely.org/), and for safely imaging pediatric patients, Image Gently® (www.imagegently.org/).

  • RadiologyInfo.org is an excellent online resource for patients and physicians providing more detailed information specific to radiation safety, please visit the RadiologyInfo Patient Safety section for more information.
  • The American College of Radiology is an excellent online resource for physicians providing detailed information specific to radiation safety, please visit ACR Radiation Safety section for more information.

Patient Safety

Radiology Muskegon and Mercy Health Partner employees comply with safety standards and regulations enforced by local, state and federal accrediting agencies. Our radiologists are responsible for overseeing day to day operations within the radiology imaging facilities, evaluating radiology equipment to determine the need for maintenance, training radiology technologists and supervising radiology nurses administering conscious sedation services to patients. Radiologists and their support staff collaborate to ensure a safe imaging environment for patients requiring imaging services and minimize risk for patients requiring an interventional procedure.

Our comprehensive approach to improving and maintaining patient safety during imaging and interventional procedures includes:

  • Collaboration with radiation physicist to incorporate strategies for radiation dose reduction to patients and staff
  • Evaluation of all requests for imaging and interventional services to reduce unnecessary imaging
  • Continual training of radiology technologists
  • Direct supervision of radiology nurses providing conscious sedation and monitoring services to patients
  • Proper patient screening prior to requested MRI to evaluate for contraindications to imaging
  • Following ACR guidelines for use of iodinated IV contrast material to reduce the risk of contrast-induced nephropathy
  • Strategies to reduce the risk of iodinated contrast material induced allergic reactions and knowledge for the management of such reaction(s)
  • When possible, use of non-invasive imaging as an alternative to a more invasive intervention procedure
  • Adhering to protocols designed to minimize infection, bleeding and other potential risks and complications of interventional procedures
  • Minimizing use of imaging techniques requiring ionizing radiation for pregnant and pediatric patients

RadiologyInfo.org is an excellent online resource for patients and physicians providing more detailed information specific to patient safety. For more information, please visit this RadiologyInfo Patient Safety link.

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